Cloud-based solutions are becoming a popular choice for unified communication solutions with enhanced capabilities. Businesses today want collaboration tools, mobility and contact center management without the hassle and cost of stand-alone, in-house systems. Selecting the right one for your company requires you to know what you want in a system and identify a provider that [Read more…]
Archives for April 2015
Online Experience For Your Customers – B2B Vs.B2C
A survey of European organisations revealed that consumer-facing organisations are more likely to have achieved a higher level of domain maturity than non-consumer-facing or B2B organisations. Consumer-facing organisations are more likely to have outsourced online customer service. Consumer-facing businesses are most likely to have dealt with security and performance issues thus freeing themselves to focus [Read more…]
Managing Mobility in an Enterprise
Prior to buying or subscribing to an EMM solution an organisation should establish a comprehensive Mobility Management Strategy. Many general and specific requirements for managing BYOD use in a corporate IT structure need to be considered in finding the right fit with an EMM solution provider. Ease of security controls and virus and malware protection [Read more…]
